OBAMACARE PREVIEW: Email reveals how Wyo. VA workers were taught to manipulate records.

The June email signed by an employee named David Newman, a Telehealth coordinator at the Cheyenne center, describes to the workers methods they can use to manipulate records in the patient appointment system to comply with a VA policy that requires patients be seen within 14 days of their desired date of appointment.

“Yes, it is gaming the system a bit,” the email reads. “But you have to know the rules of the game you are playing, and when we exceed the 14-day measure, the front office gets very upset.”